FAQs

WHAT METALS ARE USED FOR SALCEOLOGY JEWELLERY?

Salceology jewellery is made from the highest quality surgical steel or sterling silver and is PVD plated with gold, rose gold or sterling silver. Salceology pieces are universally known for their unique and intricate detail therefore, these metals were chosen for to ensure we had no limitations to the design process or customer quality. 

DOES SALCEOLOGY JEWELLERY LEAVE GREEN RESIDUE OR RUST?
No. Salceology strictly uses metal alloy compositions that have corrosion resistance to the elements. This means that our jewellery will not rust over time if worn continuously, corrode and react with the skin's surface or leave green or rust residue. Our pieces come with 1-year non-tarnish guarantee.

CAN I SHOWER OR SWIM WITH MY SALCEOLOGY JEWELLERY?
Yes. Salceology uses metal alloy compositions that have corrosion resistance properties when exposed to the elements. They can be worn in water or be exposed to moisture if absolutely necessary. Please note that all jewellery inevitably tarnishes over a period of time.

To prevent this process from happening faster, it is recommended to minimise contact with water and the elements by safely storing and cleaning jewellery frequently. Our pieces come with 1-year non-tarnish guarantee.

CAN I WEAR SALCEOLOGY JEWELLERY IF I HAVE SENSITIVE SKIN?
Yes. Salceology strictly uses metal alloy compositions that does not include common skin irritants such as Nickel or Cobalt. Our jewellery undergo a rigorous quality-checking process and skin testing to ensure our jewellery is hypoallergenic. 

HOW DO I CLEAN AND STORE MY SALCEOLOGY JEWELLERY SAFELY?
Although our pieces are non-tarnish and water-resistant, all jewellery no matter the quality and metal composition will inevitably fade over time due to oxidation. 

All jewellery orders will come with an eco-friendly keepsake box, a velvet polish cloth and free velvet travel pouch (if stock is available). It is recommended that customers store their pieces in the keepsake box to avoid exposure to direct sunlight, air and moisture when not in use.

It is also recommended that Salceology pieces are cleaned using warm soapy water, an alcohol wipe and wiped down with our polish cloth to avoid scratches.
We do not recommend the use of harsh brushes, scrubs or materials to clean Salceology pieces as they will most likely cause micro-scratching and imperfections.


WHERE IS SALCEOLOGY LOCATED AND WHERE DO YOU SHIP TO?
Salceology is a small business currently based in Canberra ACT, Australia. However, we will be relocating our business to Melbourne VIC, Australia by mid-September 2024. We ship orders worldwide.